Privacy Policy

Learn how we handle your data

Privacy Policy

Last updated: June 17, 2025

Winedrop.life is operated by ChateauMarie Digital Ventures for AWC Philippines. We are committed to protecting your personal information with transparency, integrity, and in full compliance with the Philippine Data Privacy Act.

1. Our Commitment to Your Privacy

We collect and manage personal information solely to deliver our services as an online retailer. This policy outlines how we collect, use, protect, and disclose your data, and explains your rights regarding correction and complaints.

You may review the Philippine Data Privacy Act here: https://www.privacy.gov.ph/data-privacy-act

2. Information We Collect

We only collect personal data necessary to fulfill your orders and improve your experience, including:

  • During account creation or checkout:

    • Name
    • Email address
    • Phone number
    • Delivery address
    • Date of birth
    • Payment method details (we do not store credit card numbers—only secure tokens via PayMaya)
  • Automatically when you visit our website:

    • Browser type and operating system
    • IP address and geolocation
    • Pages visited and referral source
    • Usage statistics (e.g. time spent on each page)

3. How We Use Your Information

Your data is used to:

  • Process and fulfill orders
  • Deliver customer support
  • Personalize your experience
  • Improve our website and services
  • Communicate relevant promotions, if you opt-in

All usage is in accordance with the Philippine Data Privacy Act.

4. How We Protect Your Data

All personal data is stored on secure cloud servers, protected by industry-standard encryption and security protocols. We restrict access to authorized personnel only and continuously update our practices to safeguard your data from unauthorized access, misuse, or disclosure.

5. Disclosure of Your Information

We will only share your information when:

  • It is necessary to fulfill a service (e.g. logistics, payments, marketing)
  • You have given explicit or implied consent
  • We are legally required to do so

Any sharing of data is done in strict accordance with the Philippine Data Privacy Act.

6. Direct Marketing and Communications

We may contact you with updates, offers, and promotions — but only if:

  • You have provided express or implied consent
  • You have not opted out

To opt out, simply use the unsubscribe link in any email or contact us at team@winedrop.life.

7. Your Rights and How to Reach Us

You may at any time:

  • Request access to the personal data we hold about you
  • Correct or update your information
  • File a complaint if you believe your privacy rights have been breached

Contact us at:

Email: team@winedrop.life
Mail:
AWC Philippines, Inc.
2/F Alegria Alta Building
2294 Don Chino Roces Avenue Extension
Barangay Magallanes, Makati City 1232
Metro Manila, Philippines

8. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing any personal information.

9. Children’s Privacy

Winedrop does not knowingly collect data from individuals under 18 years of age. If you believe your child has provided us with personal data, please contact us immediately. We will take prompt steps to delete such data from our records.

10. Changes to This Policy

We may update this Privacy Policy as necessary. Updates will be posted on this page with the effective date. For significant changes, we may notify you by email or a notice on our website.

Questions?

If you have any questions or concerns about this policy or your personal data, please contact us at team@winedrop.life.