Choosing Your Wine Stash
I’m a newbie and I’m not really sure what to get.
- Let us be your personal sommelier! Contact us and tell us your story, your likes and dislikes and we’ll make some suggestions for you.
I’m up for an adventure, can you surprise me?
- Your wish is my command! Just message us and we’ll do the rest. Prepare your palate for some interesting sets specially curated for you.
Ordering and Purchasing
How can I pay you?
Payment is so easy! We accept:
- Bank Transfers (BPI/BDO)
- Credit Card on delivery/Credit Card Online (PayMaya Billing)
I live outside Metro Manila, can you deliver there?
- Not yet, but soon! Stay tuned. Here’s a hint… Cebu, you’re next! (wink wink)
Delivery
How much will shipping cost?
Shipping cost is computed based on your area and location.
Check our Shipping Method page
- I want the wine today!*order cut-off by 4pm
- Grab / Lalamove*free delivery for a minimum of PHP 3000
- I’m in no hurry*delivery within 3 business days
How can I track my wine goodies?
check our Order Tracking page
Are my wines in good temperature?
- Most definitely, we swear by it! Your precious wine bottles are all snuggled up in cold storage 24/7. We are a tropical country, but we made it work!
Returns
There’s something wrong with my wine, can you replace it?
- Don’t worry, we got you! You can return a corked wine given that:
- You reported the incident within 24hrs from opening the bottle
- At least 80% of the wine is still in there (cork included)
If these are acknowledged by our wine team, we can easily arrange pick up of corked bottle and replacement or you can drop it in our office at AWC Philippines HO – 2F Alegria Alta Building, Don Chino Roces Extn., Magallanes, Makati.
The wine I chose is not really my type, help!
- Your satisfaction is our utmost priority, contact us and we can arrange a Zoom call to talk about this. 😊
